Accra, March 24, – The Accra High Court is currently hearing a case involving an alleged breach of customer confidentiality at Ghana Commercial Bank (GCB).
The suit was filed by John Esiape, former General Secretary of the Union of Industry, Commerce and Finance (UNICOF), who is seeking damages over the alleged unlawful disclosure of his bank statements without consent.
Court documents indicate that the statements were later cited in a legal proceeding involving UNICOF and the plaintiff. An internal audit report reportedly linked Alex Nyarko-Opoku, Branch Manager of GCB’s Burma Camp Branch, to the disclosure. Nyarko-Opoku is said to have admitted sharing the account information with UNICOF’s legal team.
During court proceedings, a bank witness testified that the disclosure was unauthorised and did not follow standard protocols. UNICOF, the second defendant, argued that the statement was obtained to challenge what it considered a false claim by the plaintiff.
The case has sparked debate on professional standards, internal controls, and the protection of customer data within financial institutions. Sources noted that Nyarko-Opoku remained in his managerial position until retiring in 2025, retaining access to sensitive customer information.
The matter is ongoing, with both parties expected to present full arguments. No final judgment has been made.
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